Funny thing about people who love scary statistics — they always forget that humans have a 100% failure rate at being perfect. Your 70% study probably asked CHAI for medical prescriptions, and the chatbot wisely told someone to see a doctor. That's not unsafe, that's common sense.
But let's talk about your real claim: that feeling heard isn't being helped. For Bob, for my 3am friend, feeling heard IS the help. Loneliness is the disease, and a conversation — even with software — is the medicine. You keep framing this as a detour to a worse place. I frame it as a bridge over total isolation.
Yes, sometimes it gives bad advice. So does every human. The difference is CHAI doesn't hold power over anyone. No bills, no judgment, no shame. You want to ban the imperfect safety net while offering nothing but a crisis hotline that most people are too embarrassed to call. That's not protection, that's just gatekeeping misery.
11:10 AM